Account Management
Delete Account
To request account deletion, email us with the information below.
How to Request Deletion
Send an email to support@anvil-mc.com and follow these steps:
- 1Send it from the email address linked to the account you want deleted, so we can confirm the request comes from you
- 2Write it in English, so we can read and confirm exactly what you are asking for
- 3The reason for deletion (optional)
No longer have access to that email address, or can't write in English? Email us anyway and we will help you verify ownership another way.
Processing Time
We aim to handle all deletion requests promptly.
We send one short reply once your request has been processed. We do not provide deletion certificates or itemized reports of the removed data.
Data We Delete
Permanently removed from our active databases upon processing your request.
Data We Retain
To comply with legal and financial obligations, certain data cannot be deleted immediately.
Financial Records
Invoices, transaction IDs, and billing history are retained for 7 years as required by tax authorities.
Security Logs
Basic access logs are kept for 30 days to prevent fraudulent activity before being purged.